Following the restoration of Royal Mail International export services, delivery of international items may take slightly longer than usual. Customers using International Tracked services may notice different tracking information as items leave the UK. We are seeing delays to some tracking events in a small number of destinations. As we continue to work with our partners to resolve this, if you cannot see tracking information for your items it is likely to be available on the overseas’ posts tracking websites. Please see here for more information.

Customers sending items requiring a customs declaration (such as goods or gifts) internationally are asked to purchase postage online, through shipping solutions or over the counter at Post Office branches rather than using stamps or meters.

We’re sorry for the disruption this incident has caused affected customers.